Terms of service

These Terms of Service govern all website access, browsing behaviour and purchase transactions with Elvaya, an Australian online retail enterprise registered in Darwin, Northern Territory. These terms are governed by the laws of the Northern Territory of Australia, together with the Australian Consumer Law and Privacy Act 1988. By visiting our website and placing orders, you fully accept and agree to be bound by these terms.

Trading Name: Elvaya Official Website: www.elvaya.shop Support Email: hello@elvaya.shop Contact Phone: +61 488 616 203 Registered Address: 47 Ryrie Street, Geelong VIC 3220, Australia

You must be aged 18 years or older (the age of majority in Australia) to place orders. Transactions completed by minors without parental consent are invalid under Australian law.

We endeavour to ensure product descriptions, size charts, images and AUD prices are accurate. Slight colour deviations caused by different device screens do not constitute product defects. All listed prices include Australian GST.

Submitting an online order constitutes a purchase offer from you. Order confirmation emails merely acknowledge receipt of your order and do not create a binding legal contract. A formal sales contract comes into effect only when we dispatch your goods. We reserve the right to cancel orders due to stock shortages, system pricing errors, fraud risks or regulatory compliance needs.

No clause within these Terms of Service may limit or exclude your statutory consumer guarantees under the Australian Consumer Law. Your legal rights for defective goods, substandard quality and misleading descriptions are fully protected at all times.

All payment activities shall comply with our independent Payment Terms; all delivery services are subject to our Shipping Policy and ACCC e-commerce standards.

The collection, storage and use of your personal information are governed by our Australian-compliant Privacy Policy, which forms an integral part of these terms.

All texts, pictures, logos, graphic designs and webpage content on the website are the exclusive intellectual property of Elvaya, protected by Australian copyright and trademark legislation. Unauthorised copying, reproduction, dissemination and commercial utilisation are strictly prohibited.

These Terms of Service are governed by the laws of the Northern Territory, Australia. All disputes arising from website use and transactions shall fall under the exclusive jurisdiction of the courts of Darwin, Northern Territory.

We may revise these terms to comply with amended Australian federal and state laws. Updated content will be published on this page with the latest revision date.